The team at Jensten London Markets is tested every day. Helping brokers place risks that are too large for other insurers, too technically complex, or even those with a ‘not so great’ claims history is what we excel in. It’s a challenge, but our depth of relationships with insurers and focus on ongoing service set us apart and mean we consistently deliver for brokers. That’s something we are proud of. You may have seen on our LinkedIn page that we’ve recently been sharing some success stories. Here, we are rounding them up (just in case you missed them).
Property
Our broker called at 15:00 on a Friday as their current provider had let them down by no longer offering renewal due to CCJs. Their policy was due to expire that Sunday.
We started prepping a presentation with the information that we had been given. We then received the formal presentation at 15:30. Less than an hour later, our market provided an indication and shortly followed with formal terms that were acceptable to the client.
Fleet
A client operating two companies, each insured through us with different markets, approached us with a challenge. They had received an offer to sell one of their companies and its associated contracts, and so needed to consolidate their vehicles under the remaining business.
Our team collaborated with underwriters to cancel one of the policies on a pro-rata basis instead of using short-period rates. Given the significant difference in per-vehicle rates between the two policies, we engaged with the gaining insurer to negotiate a solution that was both fair and reasonable.
Fleet
A broker approached us with a challenging risk that had been declined by multiple markets due to the client’s financial adversity. Even our panel of markets had initially declined the presentation.
By working closely with our broker, we took the time to fully understand the client’s circumstances. By presenting this context clearly and thoroughly during a phone call with an underwriter, we successfully renegotiated the initial decision, allowing us to secure terms for the client and ensuring their ability to continue trading despite the challenges they faced.
Fleet
“Following a bad year for claims, we received fleet terms that had doubled in premium for a long-standing client. When our usual markets failed to provide a solution, we approached Ally at JLM. He kept us updated throughout the process, responded to queries quickly, and ultimately, we were able to make a saving of nearly 20% – cutting a significant amount from the client’s renewal.” – Gabriel Rodgers, Jensten Insurance Brokers
